Payment for services is due at the time of service. For those continuing telehealth appointments, you may call the office to pay over the phone or mail in payments. Statements are sent monthly via an email notification that comes from clientmanager@potomacpsych.com If you want to view your actual statement, you will need to create a user name and password on the MyProviderLink website. You may view statement details, as well as pay online through that site.
 

 

If you know your balance amount, you may pay through two other electronic methods. One is through doxo. Payments made from your bank account (ACH payments) are FREE. Convenience fees apply on credit and debit card payments ($3.99 or 3.5%, whichever is greater based on payment amount).  Below is the link to access doxo to make a payment.

 

What is doxo? doxo is the simple, secure way for customers to pay bills. doxo has a network of over 6 million users and 100,000 billers. It is a superior mobile-friendly user experience and the largest bill payment network nationwide. In addition to paying your utilities bill, you can also add all of your accounts to schedule payments, monitor status, and track your bill payment history all from one convenient, secure application. All you need to sign up with doxo is a valid email address. If you have questions or need assistance you can contact doxo support at: https://support.doxo.com or 206-319-0097

Another way to pay your balance electronically, is with the QR code below. With this method, you enter your information yourself and the amount you are paying.

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For those who would like to leave a card on file to automatically run for co-pays and patient costs, please call 703-858-7838, ext 112 to have your information put on file.
Please note, accounts with balances over 60 days old will be seen as overdue and future appointments may be suspended until they are brought up to date. Payment plans are available. Please contact us as soon as possible at 703-858-7838, ext 112, if you need arrangements to address a balance beyond 60 days old.